Refund policy

Returns/Refunds:

Unfortunately we do not offer free returns or for change of mind on our products.

Damage & Shipping issues:

We aspire for you to receive your goods without being damaged and want you to be satisfied with your purchase with us. In the unfortunate event that you receive your package/items in a defective or damaged condition, please reach out to us at loveyasomatcha@outlook.com to help us resolve the issue as quickly as possible.

To help us assess the problem, please provide the following information when submitting a request: